Rectification and Erasure of Personal Data

Effective Date: July 28, 2023

Personal data collected, received, and processed are deleted as described in the ZigZaGame Inc. Privacy Policy and in accordance with applicable law.

The data we collect is listed at the end of this page in the “Information Collected Through the Use of Our Services” section.

You have the right to request ZigZaGame to rectify inaccurate or incomplete personal data concerning you. You also have the right to request ZigZaGame to erase your personal data. Note that data deletion requests take up to 90 days to complete.

To have your data corrected or removed, please contact the below address:


Please incorporate in the email body the Service Name and the Data you wish to rectify or delete, along with the following information:
Neo Monsters: “User name” and “Transfer Number”
Evertale: “Player name” and “Restore Code”
Tokyo Debunker: “Player name” and “Restore Code”

Information Collected Through the Use of Our Services

・Usage Information: We collect information about your use of our Services, including gaming service ID, levels completed, game scores, time spent using our Services, and other game play information.

・Log Information: We log information about your use of our Services, including your browser type and language, access times, pages viewed, your IP address and the website you visited before navigating to our Services.

・Hardware Information: We collect information about the computer or device you use to access our Services, including the hardware model, operating system and version, browser mobile network information, list of other ZIGZA mobile applications installed on the device, MAC address, IP address, International Mobile Equipment Identity (“IMEI”) number and other unique device identifiers made available by the operating system of your device.

・Location Information: We may collect information regarding the geographic location of your device each time you use the Services as provided on iOS or Android platforms, to the extent the setting on your device allowed such geographical location information to be collected. You may opt-out of such collection of your geographic location information by changing the settings on your device. Your location information is stored for the period specified in the Services before collection.

・Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information about your experience with the Services, and this may include sending cookies to your computer or mobile device. “Cookies” are small data files stored on your computer hard drive or in device memory that help us to improve our Services and your experience, as well as allow us to see which areas and features of our Services are popular with our users and to count visits.